If something is lost or broken, don’t panic — these things happen, especially when kids are involved. We’ll work with you to sort it out, keeping things fair and reasonable. Minor accidents are part of the party experience; we handle each situation case-by-case and won’t overcharge for normal wear and tear. If an item is severely damaged or missing beyond normal use, we’ll discuss a fair replacement or repair cost based on the extent of the damage. Our goal is to resolve things quickly and amicably so everyone can get back to celebrating.